We are seeking a dedicated and experienced Registered Nurse Case Manager to join our Population Health team. The ideal candidate will play a critical role in managing patient care, coordinating services, and improving health outcomes across diverse populations.

Key Responsibilities:

- Assess and evaluate patient health needs to develop individualized care plans

- Coordinate with healthcare providers, patients, and families to ensure comprehensive care

- Monitor patient progress and adjust care plans as necessary

- Educate patients and families on health management and disease prevention

- Collaborate with interdisciplinary teams to optimize population health strategies

- Utilize data and analytics to identify trends and improve care delivery

Join us in making a meaningful impact on community health through compassionate and coordinated care.

Education and Experience

• Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required; BSN preferred.

• 3 to 5 years of care coordination experience and/or experience working in an outpatient ambulatory setting

• Experience with educating patients and patient goal setting (essential)

• Case Management Certification (preferred)

• Experience in a manage care information environment (preferred)

• Preferred experience would include knowledge of quality improvement processes (LEAN or PDSA); practice re-design work such as patient centered medical home and Joint Commission and National Committee for Quality Assurance (NCQA) accreditations.

Knowledge, Skills and Abilities

• Knowledge and experience with managing and overseeing the comprehensive assessment, planning, implementation and overall evaluation of individual patient needs

• Proficient analytical, organization, and problem-solving skills to identify opportunities, to implement efficient work processes as it relates to case management

• Proficient documentation skills to maintain client records

• Ability to work effectively in a stressful work environment and handle confidential issues with integrity and discretion

• Critical thinking skills to analyze and solve problems

• Strong problem management strategies and issue resolution skills

• Excellent interpersonal, verbal, and written communication skills

• Strong organization skills, detail oriented, and knowledgeable

• Ability to work independently and effectively in a fast-paced environment.

• Ability to work productively in a stressful environment and effectively handle multiple projects and changing priorities.

• Ability to effectively present information and respond to questions from families, members, providers, and clients, as well as the ability to relate effectively to upper management

• Ability to work independently, handle multiple assignments, establish priorities, and demonstrate high level time management skills

• Understands benefit/payer systems and reimbursement structures for patients.

• Strong clinical knowledge of broad range of medical practice settings and healthcare delivery systems

• Thorough and solid knowledge of health care and managed care delivery systems. This includes standards of medical practice, insurance benefits structure, and the utilization and case management process.

• Knowledge of state and federal laws and resources

• Proficiency in Microsoft Office including Outlook, Word, Excel and PowerPoint; knowledge of or the ability to learn care management/EMRsoftware (e.g., Epic) and other software in order to perform job duties